Responsible for growing revenue and margin across our FM/Retail portfolio by building strong partnerships with existing customers and identifying new business opportunities. Using our Total Solutions Approach and structured sales methodology, you’ll drive performance, develop long-term relationships, and deliver exceptional customer service.
What You'll Be Doing:
✔️ Manage and grow existing national FM/Retail accounts
✔️ Identify and win new business opportunities
✔️ Lead commercial and contractual negotiations
✔️ Support service implementation and ensure SLA compliance
✔️ Collaborate with cross-functional teams across UK and EMEA
✔️ Maintain accurate CRM records and stay on top of industry trends
What We're Looking For:
✅ Proven experience managing key accounts in the cleaning or FM/Retail industry
✅ Strong track record in both account retention and new business development
✅ Excellent relationship-building and negotiation skills
✅ Results-driven with a passion for customer success
